Privacy Policy

The only personal information this website collects is what you choose to send us through our forms (Request an Invitation, the Contact form, and the Self-Assessment) or enter into the booking calendar on our discovery-call pages. Depending on the form, that may include your name, email address, phone number, your answers to the self-assessment questions, the time you pick for a call, and anything you write in a message field.

Members may also fill out our anonymous member feedback survey. It does not ask for your name or contact details, and we do not attach any to your answers: we receive only your ratings, any comments you write, and the month you responded. Because comments can sometimes identify the person who wrote them, please leave out anything you would rather we not know was from you, and do not include health details.

You do not need an account to use this site, and we do not ask you to create one.

Our website forms are a way to introduce yourself and start a conversation. They are not a secure patient portal and do not create a physician–patient relationship. Please do not include detailed medical history, test results, or other sensitive health information in a website form. We will gather that through appropriate channels once we are working together.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Do not use this website.

We use what you send us to:

• respond to your inquiry by phone, text message, or email, and schedule an introductory conversation;
• evaluate whether our membership practice is a good fit for you;
• communicate with you about the clinic when you have asked us to.

When you submit a form, you agree that we may contact you about your request by phone, text message, and email, including right away. Message and data rates may apply to texts. You can stop texts at any time by replying STOP, and you can ask us to stop contacting you by any method by emailing us. Agreeing to be contacted is not a condition of membership.

We do not sell your information, and we do not share it with advertisers or data brokers. We do not currently send a newsletter; if we launch one, it will be opt-in only and you will be able to unsubscribe at any time.

When you submit a form, it is delivered to our clinic inbox by email. To make that happen, we rely on a small number of service providers who process the information solely on our behalf:

• Cloudflare hosts this website and runs the service that receives your form submission.
• Resend delivers the submission to our inbox as an email.
• FormSubmit is used only as a backup delivery route if our primary service is unavailable, so that your inquiry is not lost.
• Google Workspace hosts the clinic email accounts where your submission ultimately arrives.
• Calendly runs the booking calendar on our discovery-call pages. When you pick a time, the name, email address, and phone number you enter go to Calendly, which places the call on our calendar and sends you a confirmation, subject to Calendly's privacy policy.

These providers are not permitted to use your information for their own purposes.

When you reach our booking page from one of our social media profiles or from an ad, we attach a simple label to your booking or form submission saying which one it was (for example, "Instagram" or "Google Ads"). It tells us which of our outreach is working. The label contains nothing about you or your health, and it goes only to the places that already receive your booking or submission: Calendly and our own inbox.

We keep tracking to a minimum. On your first visit, a bar at the bottom of the page tells you what cookies are in use; when optional cookies are available, it asks whether to allow them, and we honor your choice. You can review or change that choice at any time with the Cookie settings link in the footer of every page.

Essential, always on:

• Cloudflare, our hosting provider, may set strictly functional security cookies that help protect the site from automated abuse. They do not identify you or track your browsing.
• Cloudflare Turnstile, the small check shown on our forms, confirms that a real person is submitting rather than an automated program. It runs in your browser, may store a short-lived functional token, and does not track you across other sites.
• A small setting stored in your browser remembers your cookie choice so we don't ask again.

Optional, only if you accept:

• Google Ads conversion tracking. We sometimes advertise on Google. To learn whether those ads lead people to contact us, we use Google's tag. If you accept cookies, it may set advertising cookies that let Google connect a visit to the ad you clicked, subject to Google's privacy policy. If you decline, no advertising cookies are set and Google receives only aggregated, non-identifying signals. The tag does not receive anything you type into our forms.

Also in use, no cookies from us:

• YouTube videos on some pages are embedded using YouTube's privacy-enhanced mode, which does not set tracking cookies unless you choose to play a video. Playing a video is subject to Google's privacy policy.
• Google Fonts supplies the typefaces on this site. Loading them sends your browser's request (including your IP address) to Google, as with any web resource; Google states that it does not use these requests for tracking.

We do not use analytics that follow you across other websites, and we do not sell or share your information with advertisers beyond the aggregated conversion signals described above.

Like virtually every website, our hosting provider automatically records basic technical details when you visit, such as your IP address, browser type, and the pages requested, in server logs used for security and to keep the site running. We do not use these logs to identify or profile individual visitors.

Our site links to other organizations, including the partners listed on our Our Partners page and the videos on our Resources page. Those sites have their own privacy practices, which we do not control. We encourage you to review them.

Form submissions are kept in our clinic email for as long as needed to respond to you and, if you become a member, as part of our records. If you do not proceed with membership, you may ask us to delete your submission at any time.

You can ask us what information we hold about you from this website, ask us to correct it, or ask us to delete it, by emailing info@thecabellclinic.com or calling (615) 237-8706. We will respond within a reasonable time.

This website is intended for adults. We do not knowingly collect information from anyone under 18 through the site.

If we change how this website handles your information, we will update this page and revise the effective date above. Continued use of the site after a change means you accept the updated policy.

The Cabell Clinic
105 Continental Place, Suite 160
Brentwood, TN 37027
(615) 237-8706 · info@thecabellclinic.com